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Frequently asked questions:

How much do I need?
The best way of working out how much you will need is find the liquid volume of the containers you are filling.

For example fill a vase up to the required height with water to find the volume needed and times this by the number of vases you have. Our 1kg bags are approximately 600ml in volume. If you need to order more at a later date please drop us a line so we can check the colours will match, as colours can vary a bit between different batches.

Can I order Samples?
Yes, sample are available here: http://www.rista.co.uk/samples.html

When will it be delivered?
Order under 2kg are dispatched by 1st class post which take 1-3 working days.

Orders of 2kg or more are delivered by Citylink next day courier. Orders are normally dispatched within 1 working day so an order place on Monday will be with you on Tuesday or Wednesday. Please let us know if your order is very urgent. If possible ensure the delivery address is to a place where someone will be in to sign for the parcel. If that's not possible there is a box a the checkout to pass on instructions as to where the parcel can be left safely.

Can you deliver to UK Islands and Scottish Highlands?
Yes, orders to the Highlands, and any UK Islands are sent Royal Mail or 2-3 day Courier.

Can you ship internationally?
We can ship to other EU countries. Ireland and France are available as options in the shipping menu, for other countries please email us for a quote.

Any other questions please email us at orders@rista.co.uk

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